PRIVACY POLICY

Last Updated: November 3, 2026

This Privacy Policy describes how Heyuan Jiazhong Technology Co., Ltd., doing business as umbevi (“umbevi,” “we,” “us,” “our,” or the “Company”), collects, uses, stores, discloses, and protects personal information in connection with its online retail services.

umbevi offers stationery, writing essentials, desk accessories, and practical supplies for work, study, and everyday organization.

This policy applies when you visit our website, browse products, place an order, use available account features, contact us, subscribe to communications, or otherwise interact with our services (collectively, the “Services”).

Where applicable law requires consent for a particular use of personal information, we will seek that consent before proceeding.

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OFFICIAL BUSINESS & PRIVACY CONTACT DETAILS

The following details identify the company operating umbevi and the contact point for privacy-related inquiries.

Brand Name:
umbevi

Legal Company Name:
Heyuan Jiazhong Technology Co., Ltd.

Registered Business Address:
Room 354, 3rd Floor, Yuancheng District (Longling) Incubation Base Building, Longling 3rd Road, Longling Industrial Park, Yuancheng District, Heyuan, Guangdong, China

Customer Support & Privacy Email:
service@umbevi.com

Business Telephone:
+86 762 3796 666

umbevi is owned and operated by Heyuan Jiazhong Technology Co., Ltd. The Company is responsible for the processing described in this policy to the extent that it determines the purposes and means of that processing.

For questions about our privacy practices or requests relating to your personal information, please use the contact details above.

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1. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with our Services. We may collect information directly from you, automatically through website technologies, or from providers involved in operating our store.

Information You Give Us

When you make a purchase, use available account features, contact customer support, or submit information through our website, you may provide:

• Your full name
• Email address and telephone number
• Billing and delivery addresses
• Account credentials, where account features are available
• Product selections and shopping preferences
• Selected colors, styles, dimensions, quantities, or other options
• Order and purchase information
• Customer support messages
• Reviews, feedback, or survey responses
• Other information you voluntarily submit

We use this information to manage purchases, arrange delivery, answer questions, and provide the Services you request.

Order & Transaction Information

Records associated with purchases may include:

• Products, quantities, and variations ordered
• Order totals and transaction status
• Transaction references and limited payment details
• Billing and delivery information
• Selected shipping methods
• Order confirmations and shipment tracking
• Return, replacement, and refund records
• Related customer communications

Payments may be handled by independent payment providers. Depending on the payment arrangements, we may receive payment confirmations and limited transaction details without directly collecting or storing complete payment card numbers.

Information About Delivery Recipients

If you send an order to another person, we may receive their name, delivery address, telephone number, and other information reasonably necessary to complete delivery.

Please provide another person’s information only when you have an appropriate basis to do so.

Information Collected Automatically

When you browse our website, we may automatically receive:

• IP address
• Browser type and version
• Device type and operating system
• Browser or device identifiers
• Referring websites or pages
• Pages visited and features used
• Browsing and interaction activity
• Approximate location inferred from technical information
• Dates and times of access
• Diagnostic and website performance information

Depending on the technologies in use, this information may be collected through cookies, pixels, server logs, analytics tools, or similar technologies.

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2. COOKIES & SIMILAR TECHNOLOGIES

umbevi may use cookies and related technologies to keep the website functioning, support shopping features, remember preferences, assess performance, and carry out permitted advertising activities.

Essential Technologies

These technologies support functions such as:

• Shopping carts and checkout
• Website navigation
• Account access, where available
• Transaction security
• Fraud detection and prevention

Certain essential technologies are necessary for the Services to operate correctly.

Analytics & Performance Technologies

These may help us understand how visitors use the website, evaluate page performance, identify technical problems, and improve usability.

Preference Technologies

These may remember available settings, such as language, currency, or regional preferences.

Advertising & Measurement Technologies

Where enabled and legally permitted, these technologies may help us measure advertising interactions, evaluate campaign results, and provide relevant promotions.

Non-essential technologies are subject to applicable consent requirements and privacy choices.

You can manage certain technologies through browser settings, device controls, or website privacy tools where available. Blocking or restricting some cookies may affect website functionality.

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3. ANALYTICS, ADVERTISING & CAMPAIGN MEASUREMENT

We may work with analytics providers, advertising platforms, and measurement services to understand how visitors interact with our website and stationery collections.

Depending on the tools enabled, these providers may process information through cookies, pixels, identifiers, or similar technologies to:

• Measure website traffic
• Evaluate product page performance
• Understand shopping interactions
• Assess advertising campaign results
• Measure promotional effectiveness
• Improve website usability
• Identify interest in products and collections

Third-party providers may process information under their own privacy notices and applicable contractual arrangements.

Where required, we will provide relevant notices, consent mechanisms, and options to object to or opt out of qualifying advertising-related processing.

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4. INFORMATION RECEIVED FROM THIRD PARTIES

We may receive information from businesses that support our retail operations, including:

• E-commerce platform and hosting providers
• Payment processors
• Shipping carriers and delivery companies
• Suppliers and fulfillment facilities
• Warehousing and logistics partners
• Security and fraud prevention providers
• Analytics and advertising platforms
• Customer support providers
• Email and mobile messaging services
• Cloud storage and technology providers

For example, a payment processor may confirm whether a transaction was completed, while a delivery provider may supply tracking updates or delivery records.

We may also receive information when you interact with umbevi through social media or other external platforms.

Information received from these sources is handled in accordance with applicable privacy requirements.

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5. HOW WE USE PERSONAL INFORMATION

We use personal information to operate our store, fulfill orders, assist customers, maintain security, and meet applicable obligations.

Order Processing & Delivery

We may use information to:

• Receive and confirm purchases
• Verify payment status
• Review order details
• Prepare and package products
• Coordinate fulfillment
• Arrange shipping and delivery
• Send tracking updates
• Maintain transaction records

Customer Support & After-Sales Service

We may process information to:

• Answer questions about stationery and desk supplies
• Review order changes and other requests
• Investigate delivery concerns
• Resolve missing or incorrect items
• Assess return eligibility
• Arrange approved replacements
• Process refunds
• Respond to complaints and disputes

Order records and customer communications may also be used to administer eligible requests under our 180-Day Free Return Policy.

Our current shipping services are available to eligible addresses within the United States only:

Order processing may take up to 5 business days before dispatch. This processing period is separate from the transit estimates above.

When Express Shipping is selected, the $6.99 fee applies, including to orders that qualify for Free Standard Shipping.

Full delivery and return conditions are provided in our Shipping Policy and Return & Refund Policy.

Website Operation & Security

We may use information to operate and maintain the website, protect accounts and transactions, identify suspicious activity, prevent fraud, evaluate performance, administer promotions, and support reliable service delivery.

Marketing Activities

Where legally permitted, we may use information to send promotional communications, suggest relevant products, and measure marketing performance.

Legal & Administrative Purposes

We may process information to meet accounting, tax, regulatory, contractual, and other legal obligations.

Where applicable law requires a legal basis, we rely on an appropriate basis, such as contractual necessity, legal obligations, legitimate interests, or consent.

Before using personal information for materially different purposes, we will provide additional notice or obtain consent where required.

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6. PROMOTIONAL EMAILS & STORE NEWS

Where you have subscribed, provided the required authorization, or another lawful basis applies, we may send communications about:

• New stationery and writing supplies
• Recently added desk accessories and collections
• Discounts and promotional offers
• Seasonal selections
• Product recommendations
• Store announcements

You can unsubscribe using the link in a promotional email or contact service@umbevi.com for assistance.

Opting out of marketing emails does not prevent necessary transactional or service communications, including order confirmations, payment updates, shipping notifications, refund notices, security messages, or replies to your inquiries.

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7. SMS & MOBILE COMMUNICATIONS

Where mobile messaging is available, we may send text messages in accordance with applicable legal and consent requirements.

Messages may include:

• Order confirmations
• Shipping and tracking updates
• Delivery information
• Customer support communications
• Authorized promotional offers
• Checkout reminders, where legally permitted

Promotional messaging is subject to applicable consent and opt-out requirements. Message and data rates may apply under your mobile service plan.

To stop promotional messages, follow the opt-out instructions provided in the message, such as replying STOP, where supported.

Any continued service-related messaging remains subject to applicable law and your relevant messaging preferences.

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8. HOW WE MAY DISCLOSE PERSONAL INFORMATION

We may disclose relevant information where reasonably necessary to provide our Services, complete purchases, protect our business, or comply with legal requirements.

Service & Operational Providers

Recipients may include providers supporting:

• E-commerce infrastructure and website hosting
• Payment processing
• Inventory management and fulfillment
• Shipping and delivery
• Customer support
• Fraud prevention and transaction security
• Analytics and advertising
• Email and mobile messaging
• Cloud hosting and technical maintenance

These providers are expected to handle personal information in accordance with applicable legal and contractual obligations.

Advertising & Measurement Partners

Where permitted, information may be disclosed to advertising networks, analytics providers, or measurement partners for the activities described in this policy.

Such disclosures are subject to applicable notice, consent, and opt-out requirements.

Legal & Security Matters

We may disclose information where reasonably necessary to comply with legal obligations, respond to valid legal requests, investigate fraud or misconduct, enforce agreements, or protect the rights and security of our customers, business, and Services.

Corporate Transactions

Information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, asset sale, insolvency proceeding, or similar transaction.

We will apply safeguards and provide notifications where required by law.

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9. AGGREGATED & DE-IDENTIFIED INFORMATION

We may produce aggregated, anonymized, or appropriately de-identified information from website activity and business records.

This information may be used for operational planning, understanding product interest, website development, service improvements, advertising measurement, and other lawful business purposes.

Where information qualifies as de-identified under applicable law, we will maintain and use it in accordance with the relevant requirements and will not attempt to re-identify it except where legally permitted.

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10. YOUR PRIVACY RIGHTS

Depending on your location and the laws applicable to our business, you may have the right to:

• Access personal information held about you
• Correct inaccurate information
• Request deletion of qualifying information
• Restrict or object to certain processing
• Receive a portable copy of eligible information
• Withdraw previously given consent
• Obtain information about certain disclosures
• Opt out of qualifying advertising-related processing

These rights may be subject to legal conditions, exceptions, and reasonable identity verification.

Submitting a Request

Email service@umbevi.com, explain the right you wish to exercise, and provide enough information for us to locate the relevant records.

We may request additional details where reasonably necessary to verify your identity.

Some information may need to be retained for lawful purposes, including accounting, tax, transaction administration, fraud prevention, dispute resolution, or legal compliance.

We will respond within the time limits required by applicable law.

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11. CALIFORNIA PRIVACY RIGHTS

To the extent that the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our business, California residents may have additional rights.

These may include rights to:

• Know the categories and specific pieces of personal information collected
• Understand the sources and purposes of collection
• Receive information about certain disclosures
• Correct inaccurate personal information
• Delete qualifying information
• Opt out of qualifying sales or sharing of personal information
• Limit certain uses or disclosures of sensitive personal information, where applicable
• Exercise privacy rights without unlawful discrimination or retaliation

Certain advertising-related disclosures described in this policy may constitute a “sale” or “sharing” under applicable law, even when no money is exchanged.

California Privacy Requests

Email: service@umbevi.com
Suggested Subject: California Privacy Request

Please explain your request and provide information reasonably necessary to identify the relevant records. Verification requirements depend on the nature of the request.

Where required, we will provide applicable notices and opt-out controls and honor legally recognized privacy preference signals.

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12. CHILDREN’S PRIVACY

Our Services are intended for general consumer purchases by adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 in violation of applicable law.

If we become aware that a child’s information has been collected improperly, we will take appropriate steps to delete or otherwise handle it as required by law.

Parents or guardians who believe a child has submitted personal information through our Services may contact service@umbevi.com.

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13. INFORMATION SECURITY

We seek to maintain reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, disclosure, alteration, loss, or destruction.

Depending on the systems involved, these safeguards may include:

• Access restrictions and account controls
• Transaction security measures
• Website monitoring
• Payment processing safeguards
• Service provider security arrangements
• Internal information-handling procedures
• Operational controls

Payment providers may apply separate safeguards to sensitive payment information.

No method of internet transmission or electronic storage can guarantee absolute security. Please keep your account credentials and devices secure.

If you suspect unauthorized activity involving your information or store account, contact service@umbevi.com.

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14. THIRD-PARTY WEBSITES & SERVICES

Our website may contain links to independently operated services, such as payment providers, shipment tracking platforms, social media websites, and customer support tools.

These services may collect and use information under their own privacy policies.

umbevi does not control the content, privacy practices, or security arrangements of independently operated websites.

Please review the relevant privacy notice before providing personal information to an external service.

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15. INTERNATIONAL PROCESSING & DATA TRANSFERS

umbevi is operated by a company registered in China and may use technology, payment, logistics, fulfillment, and support providers located in different countries.

Your information may therefore be transferred to, stored in, accessed from, or processed in countries outside your place of residence, including China.

Privacy laws and protections may differ between jurisdictions.

Where applicable law requires safeguards or specific transfer mechanisms, we will take appropriate steps to meet those requirements.

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16. HOW LONG WE RETAIN INFORMATION

We keep personal information for as long as reasonably necessary to carry out the purposes described in this policy and meet applicable legal obligations.

Retention periods depend on the information involved and the purposes for which it is used. Relevant considerations include:

• Completing orders and deliveries
• Maintaining transaction records
• Providing customer assistance
• Handling returns, replacements, and refunds
• Meeting tax and accounting obligations
• Preventing or investigating fraud
• Resolving disputes and claims
• Satisfying regulatory requirements
• Enforcing valid agreements and policies

When information is no longer needed, we will take appropriate steps to delete, anonymize, de-identify, or securely dispose of it, subject to applicable legal requirements.

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17. YOUR COMMUNICATION CHOICES

You can manage promotional communication preferences through the available methods below.

Marketing Emails:
Use the unsubscribe link included in the email.

Promotional Text Messages:
Follow the opt-out instructions included in the message, where supported.

Assistance With Preferences:
Contact service@umbevi.com.

Opting out of promotional communications does not prevent necessary service notifications about orders, payments, shipping, delivery, returns, refunds, account security, or customer support, subject to applicable law and channel-specific requirements.

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18. UPDATES TO THIS PRIVACY POLICY

We may revise this policy to reflect changes in our Services, business operations, technologies, providers, privacy practices, or legal requirements.

The updated policy will be published on this page with a revised Last Updated date.

Where required, we will provide additional notice or obtain consent before implementing material changes.

Please review this page periodically to remain informed about our privacy practices.

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19. PRIVACY QUESTIONS, REQUESTS & COMPLAINTS

If you have questions or concerns about how we collect, use, disclose, retain, or protect personal information, please contact us.

Customer Support & Privacy Email:
service@umbevi.com

Business Telephone:
+86 762 3796 666

We aim to acknowledge inquiries within 24–48 hours during our customer service days, Monday through Friday.

Formal privacy requests are reviewed and completed within the deadlines required by applicable law. Our customer service acknowledgment timeframe is separate from the time required to complete a formal privacy request.

Depending on your jurisdiction, you may also have the right to submit a complaint to the relevant privacy or data protection authority.

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20. RESPONSIBLE COMPANY & CONTACT INFORMATION

The company operating umbevi and responsible for the processing described in this policy, to the extent that it acts as the relevant controller or business under applicable law, is:

Brand Name:
umbevi

Legal Company Name:
Heyuan Jiazhong Technology Co., Ltd.

Registered Business Address:
Room 354, 3rd Floor, Yuancheng District (Longling) Incubation Base Building, Longling 3rd Road, Longling Industrial Park, Yuancheng District, Heyuan, Guangdong, China

Customer Support & Privacy Email:
service@umbevi.com

Business Telephone:
+86 762 3796 666

Heyuan Jiazhong Technology Co., Ltd., doing business as umbevi, owns and operates this online store. The Company manages website operations, coordinates the sale and fulfillment of stationery and desk supplies, and provides customer assistance.

We aim to keep our business information accessible, describe our privacy practices clearly, and respond to legitimate privacy inquiries.

Thank you for visiting umbevi and reviewing our Privacy Policy.